AutoAudit Meta Business Partners
SALES

SALES KPI

📊 Auto Audit — Laporan Performa Sales Sales: Sabrina Periode: 01 Aug – 31 Aug 2026 Tipe: Private Digenerate pada: 16 Sep, 2026
Incoming Chat Trend (August 2026) 150 100 50 0 1 Aug 6 Aug 11 Aug 16 Aug 21 Aug 26 Aug 31 Aug 190 Lead Distribution 95 Leads Won (9%) Hot (3%) Warm (34%) Cold (49%) Drop (5%) Response Time Distribution 44% <5 mins 21% 5–15 mins 10% 15–30 mins 25% >30 mins Response Insight Mayoritas balasan Sabrina tercatat sangat cepat — 44% di bawah 5 menit dan 21% dalam 5–15 menit, terutama pada jam kerja ketika banyak chat negosiasi harga dan koordinasi stok berlangsung aktif. Namun, 25% balasan melebihi 30 menit, umumnya terjadi pada malam hari/chat lintas zona waktu (mis. buyer Medan & Singapura) dan saat Admin Performance Score 78 Good Sabrina sangat kuat dalam kecepatan dan relevansi jawaban (info harga, tahun, kondisi barang selalu akurat), namun follow-up ke lead Warm/Cold masih belum konsisten sehingga banyak prospek mengendap di status Warm. Response Speed — 72/100
Response Relevance — 88/100
Probing & Needs Analysis — 82/100
Follow-up Quality — 68/100

Custom Output

1 2 3 4 5 6 7 8

1. Satu rapor per
   sales

2. Lihat hari tersibuk Anda

3. Tahu leads mana
   dikejar hari ini

4. Deteksi balasan lambat

5. Satu skor untuk
   membandingkan tim

6. Catatan coaching, sudah
   tertulis

7. Dinilai dari yang penting
   bagi Anda

8. Tahu persis yang dilatih

Function
  1. 1Satu Skor Jelas untuk Tiap Sales
  2. 2Cek Mereka Ikuti Tahapan Jual Anda
  3. 3Lihat Area yang Dicakup Tiap Sales
AutoAudit Meta Business Partners
SALES

Cek Mereka Ikuti Tahapan Jual Anda

Cakupan Tahapan SOP per Sales Sales Kontak Greeting Needs Specific ation Price / Quotatio n Kontak dengan Follow- up Total Follow- up Stuck Price Nadia 43 76,7% 81,4% 81,4% 67,4% 18,6% 16 18 Fajar 57 56,1% 77,2% 78,9% 56,1% 22,8% 18 21 Tiara 41 19,5% 70,7% 80,5% 56,1% 4,9% 2 11 Dewi 124 62,9% 67,7% 83,1% 60,5% 13,7% 20 52 Total 265 57,0% 72,5% 81,5% 60,0% 15,1% 56 102

Custom Output

1. Tahapan jual Anda sendiri

2. Tahu berapa deal
   berhenti di harga

3. Lihat tahap yang dilewati
   tim

Lihat Area yang Dicakup Tiap Sales

1. Bagi area pakai data

C. Peta Sebaran Sales × Area Nama Sales Tangerang Bekasi Bandung Jakbar Jaksel Jaktim Area Lainnya Total Rudi 13 5 - 7 1 8 9 43 Fikri 12 16 - 1 2 - 6 37 Kelvin 2 1 - 1 5 - 15 24 Dodi - 2 10 - 1 - 4 17 Yusuf - - - - - - 8 8 Rizal - - - - - - 5 5 Fransiskus - - - - - - 4 4

2. Temukan titik rawan tunggal

1 2 3 1 2
IN PRACTICE

Sebulan, Satu Sales

Laporan TibaSkor Sabrina 78 untuk
Agustus. Follow-up paling
lemah, di 68.

Anda Lihat Celahnya34% dari 95 leads-nya tertahan
di warm, menunggu follow-up.

Anda BertindakDia menelepon leads warm
dulu. Skor bulan depan
membuktikan hasilnya.

SALES
SALES

LEADS STATUS & EVALUATION

LEADS STATUS & EVALUATION

SALES
SALES

SALES KPI

SALES KPI

SALES
SALES

SALES VISIT RECORD

SALES VISIT RECORD

MARKETING & SALES
MARKETING & SALES

SALES FUNNEL KPI

SALES FUNNEL KPI

MARKETING
MARKETING

CUSTOMER DATABASE

CUSTOMER DATABASE

MARKETING
MARKETING

FAQ & SOLUTION

FAQ & SOLUTION

MARKETING
MARKETING

PROMO EVALUATION & PRODUCT DEMAND

PROMO EVALUATION & PRODUCT DEMAND

CS
CS

ADMIN PERFORMANCE

ADMIN PERFORMANCE

CS
CS

COMPLAINT HANDLING

COMPLAINT HANDLING

CS
CS

COMPLAINT RECAP

COMPLAINT RECAP

CS
CS

CS SLA

CS SLA

CS
CS

UNANSWERED CHATS

UNANSWERED CHATS

OPERATIONS
OPERATIONS

BRANCH SOP

BRANCH SOP

OPERATIONS
OPERATIONS

MONITORING & EVALUATION PERFORMANCE BRANCH

MONITORING & EVALUATION PERFORMANCE BRANCH

FINANCE & HR
FINANCE & HR

ATTENDANCE COMPLIANCE

ATTENDANCE COMPLIANCE

FINANCE & HR
FINANCE & HR

PETTY CASH (KAS BON)

PETTY CASH (KAS BON)

FINANCE & HR
FINANCE & HR

FRAUD DETECTION

FRAUD DETECTION

SALES
SALES

BULK ORDER ALERT

BULK ORDER ALERT

SALES
SALES

DAILY LEADS STATUS

DAILY LEADS STATUS

SALES
SALES

FOLLOW UP TO DO LIST (PER SALES PERSON)

FOLLOW UP TO DO LIST (PER SALES PERSON)

SALES
SALES

UNRESOLVED INQUIRIES

UNRESOLVED INQUIRIES

SALES
SALES

ACTIONABLE LEADS FOLLOW UP

ACTIONABLE LEADS FOLLOW UP

CS
CS

DAILY CS KPI (PER OUTLET)

DAILY CS KPI (PER OUTLET)

CS
CS

DAILY COMPLAINT (PER OUTLET)

DAILY COMPLAINT (PER OUTLET)

CS
CS

UNANSWERED CHATS (>24 HOURS)

UNANSWERED CHATS (>24 HOURS)

OPERATIONS
OPERATIONS

DAILY ORDER (PER OUTLET)

DAILY ORDER (PER OUTLET)

OPERATIONS
OPERATIONS

TOMORROW'S ORDERS FOR PRODUCTION & LOGISTICS

TOMORROW'S ORDERS FOR PRODUCTION & LOGISTICS

FINANCE & HR
FINANCE & HR

FRAUD FLAG (PER STAFF ACCOUNT)

FRAUD FLAG (PER STAFF ACCOUNT)