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Monitor Your Sales & CS Team Performance with AI

Turn WhatsApp conversations into insights, performance reviews, and new opportunities you can act on.

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Clients Across Industries

Trusted by 300+ Leading Companies in Indonesia

MyRepublic
PLN
Geely
ION Laundry
BUMN
ESB
Heavenly Blush
AsiaCommerce
Universitas Ciputra
Mimosa Group
Java Paragon
Azarine
Hyundai Motors
Wuling
D Consulting
Dahlia
Amartha
Dinamika
XL Smart
Jia Kopi
Pink Rabbit Lens
SABE Indonesia
Agro Indo
Hercudor
Mazda
Jetour
Crackling
Kaia Pilates
FP Konsultan
Revuutex
SV Merchandise
Fusia
Dr Belle
Proland Cibinong
AutoAudit Benefits

Sound familiar?

Common problems in Sales & CS teams, and how AutoAudit helps solve them.

  1. Customers start asking why replies are slow, and the boss is asking too.
    Case: Missed Chats
    01

    Has my team replied to that customer yet?

    With AutoAudit

    1. Negligence shows up in weekly / monthly reports.
    2. AI reminds the team every day, without a manager having to step in.
  2. People have limits: sometimes they forget, sometimes they are in a bad mood.
    Case: Data Entry Errors
    02

    Why does my sales / admin team keep entering the wrong data?

    With AutoAudit

    1. AI automatically enters data from WhatsApp chats / groups into Spreadsheets, Google Drive, and more. No reminders needed. Always on time.
  3. Small things, like a salesperson giving a customer their personal number, slip through.
    Case: Fraud & SOP Violations
    03

    Fraud or SOP violations that go unnoticed.

    With AutoAudit

    1. We send an INSTANT notification straight to the PIC or owner whenever potential fraud or an SOP violation is detected.
  4. Staff do not always report every complaint.
    Case: Late Complaints
    04

    Complaints that always surface too late

    With AutoAudit

    1. AI reads complaints raised in personal and group chats and summarizes them automatically, without waiting for your team to report. Follow-ups and reminders are handled by AI too.
Features

Everything your team needs, in one platform.

  • AI Chat Audit

    Monitor chats, response times, follow-ups, SOPs, and insights.

  • AI Fraud Detection

    Detect risky activity, risky conversations, and SOP violations.

  • AI Automation

    Automate WhatsApp data into Drive, Spreadsheets, PDFs, and dashboards.

  • AI Agents Supervisor

    AI sets team targets and escalates issues to managers.

From Chat to Report

Every team chat, read. Nothing slips through.

Your team's chats
  • Instagram DM
  • Sent & Received Email
What you get

  • Response Time

    Track how quickly your team responds.

    Average response
    33 minutes 42%

  • Unanswered Chats

    See which conversations need a reply.

    12unanswered chats 8%
    • RenoWhen will my order ship?2h 14m
    • DewiCan it ship today?1h 05m
    • AndreHi, is this in stock?47m

  • Complaint Summary

    Customer complaints, grouped by category.

    12complaints received 28%
    Delivery6
    Product4
    Service2

  • SOP Compliance

    Review how your team follows communication SOPs.

    86%
    • Greeting
    • Offer help
    • Order confirmation

  • Fraud Alert

    Flag conversations with potential fraud risks.

    Needs checking now

    Rina“Just transfer to my personal account, okay?”

  • SOP Violation Alert

    Spot replies that may breach service guidelines.

    Unfriendly tone

    Budi“I have explained this over and over. Why don’t you understand?”

Sample report

And +100 other report types

  • Team performance
  • Service quality
  • Operational insights

Report focus is tailored to your business, so your team only receives insights it actually uses.

Security

Your data stays yours.

Processed with your permission, by a team holding professional certifications in information security, cloud, and testing.

Team professional certifications
  • ISO/IEC 17024
  • (ISC)² Certified in Cybersecurity
  • AWS Certified AI Practitioner
  • ISTQB Certified Tester
  • Google Cloud Cybersecurity Certificate

  • We can’t open your data

    Access is fully in your hands. Our team can only see your data if you grant permission.

  • Not used to train AI

    Conversations are processed only for the analysis you request.

  • NDA when you need it

    Confidentiality terms can be tailored to your company.

Explore security details
Customer stories

From businesses already using it.

AutoAudit Helps Detect Suspicious Conversations Between Purchasing and Suppliers

Dedy Sidarta CEO PT D'CONSULTING BUSINESS CONSULTANT

Discovering Customer Complaints Through AutoAudit Reports

Gde Widana Director PT ARTHA DAMAR BALI CATERING

Finding Strategies to Improve Conversion Through AutoAudit Analysis

Ikmal Nashrul Alam Director PT PANDAWA

Revenue Increased as Sales Followed SOPs More Consistently

Yoga Director PT ASIA BANGUNAN

Reporting Used to Mean Overtime. Now It Is Much More Practical

Listya Director PT ECODWI JAYA ABADI
LIMITED TIME OFFER

NOVEMBER PROMO

1x PER COMPANY

FREE TEAM PERFORMANCE CHECKUP.

  • PERFORMANCE
    RESPONSE TIME
  • COMPLAINT
    SUMMARY

FOR THE LAST 1 MONTH

CLAIM THE PROMO

CLAIM NOVEMBER PROMO

Step 1 of 4

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What do you need?

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Creators Spotlight

What creators say about AutoAudit

Hear what creators, business owners, and professionals say about AutoAudit and conversation analysis.

FAQ

Common questions

AutoAudit combines conversation analysis and sales and customer service performance evaluation with built-in chatbot, broadcast, CRM, and workflow features. The chatbot helps reply to customer messages automatically, while conversation analysis helps business owners and managers understand team performance, customer complaints, and follow-up opportunities. AutoAudit supports WhatsApp, Instagram, Facebook Messenger, Telegram, and Gmail; feature availability depends on the connected platform and its configuration.

Information about data protection, AI services, and access controls is provided in the Operational Security and Data Protection section. The professional certifications displayed are distinct from certification of AutoAudit as an organization. Discuss data processing details and the AI provider terms applicable to your service with our team before implementation.

Custom integrations can be tailored to your system requirements and the scope of integration you need.

You can connect multiple numbers and manage dashboard access according to your team structure. Discuss the number of connections you need with our team to confirm a suitable configuration.

Can’t find your answer here? Contact us

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