AI Chatbot

Simple questions answered automatically, follow-ups go to your team

AI Chatbot serves customers automatically for simple things, then hands the conversation to your team when a question needs a person.

Serving customers automatically

With AutoAudit

  • Customers who contact your central number are greeted by the chatbot right away, without waiting for the team to reply first.
  • Opening hours, address and general product info are answered automatically from the information you prepare.
  • Customers are still served outside your team's working hours.

Simple things answered, follow-ups go to people

With AutoAudit

  • Follow-up questions that need a person go straight to your team.
  • Leads go to the sales team and complaints to CS, in turn through WhatsApp Rotary.
  • Every handed-over conversation is logged with a ticket number.

The chatbot greets customers, your team finishes the job

Customer Service

Complaints become tickets

The chatbot logs each complaint as a numbered ticket and passes it to the CS person handling it
Sales Manager

Big orders go to sales

When a customer needs a quote, the chatbot opens a ticket and the central number passes it to sales with the chat context
Business Owner

Chats shared evenly

Rotary WhatsApp hands chats from the central number to the team in turn, so no one gets buried
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